Tag Archives: Stress

Working conditions that cause work-related stress

This is part of an ongoing series on work-related stress. The first post in this series was Understanding Work-Related Stress, followed by Misconceptions About Work-Related Stress.

Current research shows that the following workplace conditions, either experienced individually or in combination, will lead to stress in most employees:

  • Persistent overwork or lack of control over work: For example, employees may feel they have to work to the point of exhaustion to accomplish everything they have to do, or that they can’t leave their desk even to take lunch breaks. Employees may feel there is little room for flexibility or self-initiative, that their job assignments seem senseless, or that they do not effectively use their skills. Staff do not feel like they are participating in decision making or like they are subjected to micro-management without real consultation.
  • Poor communication: For example, policy decisions are not communicated well or employees are not consistently trained in fundamental work procedures. Policies may be enforced erratically or inconsistently across different parts of the organization. Employees feel as if they are guessing at what is required and then are punished when they don’t “guess” correctly.
  • Isolation and lack of collaboration: Employees feel they are isolated in their tasks, usually because co-workers are too busy for collaboration. Employees do not have time to socialize and network with their colleagues, even to go out to lunch.
  • Unclear roles and responsibilities: Employees may have conflicting or unclear job expectations or too many hats to wear. They may be given responsibility without real authority to make decisions, or they may be loaded down with too many responsibilities. They feel constantly pressured to perform to extraordinarily high standards. It seems like everything is a priority or a crisis, or that they have to please multiple masters with conflicting needs and expectations.
  • Job insecurity: Employees may feel that their job situation is unstable due to a project ending or reorganizations in the company. Any kind of rapid change can lead to feelings of insecurity. This may be exacerbated by a lack of opportunity for growth, advancement or promotion, or by a feeling that their efforts are simply not appreciated.
  • The nonprofit “culture”: Employees who work for nonprofits face additional pressures. The goals they may set for themselves are so high — change the world, save lives, end poverty or disease — that they cannot do enough to help their organizations fulfill their missions. They feel guilty about taking time off or making time for themselves. They can become inseparable from the cause they are working for, losing sight of their own needs. Constant fundraising, catering to unrealistic expectations of donors, complying with burdensome reporting and documentation requirements, and chronic underfunding naturally contribute to pressure on strapped staffs.

In the next post, I’ll propose some benefits to the organization of preventing or reducing work-related stress.

Reblog this post [with Zemanta]

Misconceptions about work-related stress

This is part of a continuing brief series on work-related stress. First post: Understanding Work-Related Stress.

Work-related stress is often confused with challenging employees. However, the two have very different effects. Employees who are challenged are energized and motivated. They are engaged with the work, actively seeking out new skills in a desire to master their jobs. After meeting a challenge successfully, employees feel satisfaction with the results. Challenge is an important part of encouraging continuous growth and development in employees, and sustaining interest in their jobs.

However, work-related stress will result when, instead of healthy work challenges, employees are faced with job demands that cannot be met. Employees who are under stress are exhausted in their work and cannot maintain a sense of pride and satisfaction in their jobs. Work-related stress ultimately hurts the employer as much as the employee, since it often results in absenteeism, turnover and job failure.

Managers may be completely unaware that their employees are experiencing work-related stress. Driven employees may feel the need to push themselves even harder because they aren’t meeting expectations and won’t speak up for fear of reprisal or looking unprofessional. People who normally set high standards for themselves or feel an advanced sense of responsibility will often try to wear many hats, increase the time they spend at work and respond to unrealistic expectations even at the expense of their own well being. Immersed in a culture that values hard work and productivity, and preaches sacrifice for the higher cause, employees will tend to blame themselves for being unable to “meet the challenge.”

Employees are often held to account for their own stress by their managers and/or co-workers, as well. There is a conception that they “are wrong for the job” or “they just can’t handle it.” While differences in personality and coping style are important in determining which employees are more susceptible to work-related stress, research suggests that certain working conditions will be stressful for most people. Current evidence argues that working conditions are the key source of job stress and organizational change the primary prevention strategy.

The next post will describe the working conditions that most commonly lead to work-related stress.

Reblog this post [with Zemanta]

Understanding work-related stress

Last October I had to leave my job for an all-too-brief sabbatical due to “work-related stress.” The stress was caused equally by my organization’s culture, an unrealistic workload and my own pressure on myself to achieve very high standards in my work. Fortunately, my organization was very understanding and showed they valued me as an employee by letting me take the time away that I needed. When I came back, I wanted to help my organization change its culture and share some of the techniques I was learning to deal with stress with my colleagues, so that we didn’t lose any of the great people working for us to burnout.

As part of that effort, I researched and wrote a brief on work-related stress. In this post and the next few that follow, I am going to share my findings. As always, I welcome all discussion, additional resources and others’ experiences in dealing with this issue. This is particularly timely right now because I am working on a committee to help determine our organization’s strategic directions, and I want to make sure that creating a supportive, healthy environment where employees can thrive and give their best is one of our strategies for success.


Work-related stress has been defined as “the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources or needs of the worker” (National Institute for Occupational Safety and Health). Stress most often occurs when employees feel unable to meet constant demand, become increasingly overwhelmed and are depleted of energy.

Work-related stress over long periods places a relentless strain on the body and mind, leading to emotional and physical fatigue. The end result, if not corrected, is burnout. Burnout produces feelings of hopelessness, powerlessness, cynicism, resentment, anger and failure, and results in stagnation, deterioration of quality of work, decreased creativity and reduced productivity. The ultimate end result of burnout, if not corrected, is that the employee will leave the organization, sometimes after great damage has been done to the employee’s work, relationships and health.

Useful Resources

Reblog this post [with Zemanta]