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	<title>Blog, by Shannon &#187; Technology</title>
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		<title>Blog, by Shannon &#187; Technology</title>
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		<title>Your brain on computers&#8230;</title>
		<link>http://shannonturlington.com/2010/08/26/your-brain-on-computers/</link>
		<comments>http://shannonturlington.com/2010/08/26/your-brain-on-computers/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 13:57:57 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[The Times]]></category>
		<category><![CDATA[Brain]]></category>
		<category><![CDATA[Computers]]></category>
		<category><![CDATA[Technology]]></category>

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		<description><![CDATA[The New York Times reports today that your brain needs downtime from all the digital devices that permeate our lives: television, smart phones, laptops, iPads, e-readers, video games, ad infinitum. Apparently, the &#8220;downtime lets the brain go over experiences it’s &#8230; <a href="http://shannonturlington.com/2010/08/26/your-brain-on-computers/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=4501&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>The <em>N<a href="http://www.nytimes.com/2010/08/25/technology/25brain.html?_r=3&amp;hpw=">ew York Times </a></em><a href="http://www.nytimes.com/2010/08/25/technology/25brain.html?_r=3&amp;hpw=">reports today</a> that your brain needs downtime from all the digital devices that permeate our lives: television, smart phones, laptops, iPads, e-readers, video games, ad infinitum. Apparently, the &#8220;downtime lets the brain go over experiences it’s had, solidify them and turn them into permanent long-term memories.&#8221;</p>
<p>I don&#8217;t have scientific evidence to back this up, but in my gut I know it&#8217;s true. I have recently initiated a new habit when I spend 1-2 hours every afternoon doing yoga, cooking and/or reading physical books. I&#8217;ve found that this time away from screens helps me feel less stressed at the end of the day. I&#8217;ve also banned electronic devices from the bedroom because I think the screens may make insomnia even worse. I know I usually sleep worse when I work on my laptop late at night.</p>
<p>Whenever I go on vacation, I refrain from taking my laptop or other electronic devices with me. A week or a long weekend spent in exile from electronic devices is a real vacation, in my opinion.</p>
<p>Of course, not everyone may be able to handle the immersion in their own thoughts for any period of time, as this commenter on the <em>NYT </em>article points out:</p>
<blockquote><p>This is exactly backward. The gadgets don&#8217;t interfere with mental functions. People who find mental work hard fill their time with external stimuli.</p>
<p>Portable radios and TVs, iPods and their imitators, cellphones, audio books, smartphones, and now tablet computers are bread and circuses, filling the voids in minds that can&#8217;t deal with complex abstractions or data that might undermine carefully constructed worlds.</p></blockquote>
<p>[via <a href="http://www.nytimes.com/2010/08/25/technology/25brain.html?_r=3&amp;hpw=">Your Brain on Computers - Digital Devices Deprive Brain of Needed Downtime - NYTimes.com</a>.]</p>
<br />Filed under: <a href='http://shannonturlington.com/category/the-times/'>The Times</a> Tagged: <a href='http://shannonturlington.com/tag/brain/'>Brain</a>, <a href='http://shannonturlington.com/tag/computers/'>Computers</a>, <a href='http://shannonturlington.com/tag/technology/'>Technology</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/sturlington.wordpress.com/4501/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/sturlington.wordpress.com/4501/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/sturlington.wordpress.com/4501/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/sturlington.wordpress.com/4501/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/sturlington.wordpress.com/4501/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/sturlington.wordpress.com/4501/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/sturlington.wordpress.com/4501/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/sturlington.wordpress.com/4501/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/sturlington.wordpress.com/4501/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/sturlington.wordpress.com/4501/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/sturlington.wordpress.com/4501/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/sturlington.wordpress.com/4501/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/sturlington.wordpress.com/4501/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/sturlington.wordpress.com/4501/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=4501&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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			<media:title type="html">Shannon</media:title>
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		<title>A few thoughts (and some links) about content mills…</title>
		<link>http://shannonturlington.com/2010/07/27/a-few-thoughts-and-some-links-about-content-mills/</link>
		<comments>http://shannonturlington.com/2010/07/27/a-few-thoughts-and-some-links-about-content-mills/#comments</comments>
		<pubDate>Tue, 27 Jul 2010 20:45:52 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[Meta-Thoughts]]></category>
		<category><![CDATA[Content farms]]></category>
		<category><![CDATA[Content mills]]></category>
		<category><![CDATA[Content strategy]]></category>
		<category><![CDATA[Freelancing]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Links]]></category>
		<category><![CDATA[New media]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Thoughts]]></category>

		<guid isPermaLink="false">http://shannonturlington.com/?p=3890</guid>
		<description><![CDATA[Over the last couple of days, I have been reading a lot about content mills. In case you aren&#8217;t familiar with the term, content mills or content farms are websites or networks of sites that churn out thousands of pieces &#8230; <a href="http://shannonturlington.com/2010/07/27/a-few-thoughts-and-some-links-about-content-mills/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=3890&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Over the last couple of days, I have been reading a lot about content mills. In case you aren&#8217;t familiar with the term, <em>content mills or content farms </em>are websites or networks of sites that churn out thousands of pieces of content per day, which are optimized to score high on specific search engine results. These content mills pay freelance writers very poorly to pump out the content, and their quality reflects that. This is the crap that is cluttering up your Google search results, which I have written about before <a href="http://shannonturlington.com/2010/07/09/so-much-crappy-writing-so-little-time/">here</a>.</p>
<p>I don&#8217;t have much to say about content mills, except that once I identify one, I avoid it with extreme prejudice. I also noticed that when you google the term <em>content mill, </em>the first result, &#8220;What Is a Content Mill,&#8221; comes from a well-known content mill. Irony in action.</p>
<p>Anyway, it appears a backlash is a-brewin&#8217;. People want this crap out of their search results. Yeah, me too. Anyhoo, here are some good links on the subject for further reading:</p>
<h5><a href="http://www.technologyreview.com/blog/post.aspx?bid=377&amp;bpid=25532">The Search Engine Backlash Against &#8216;Content Mills&#8217;</a> (MIT Technology Review)<br />
<a href="http://searchengineland.com/google-content-farms-why-this-may-be-blekkos-moment-47150">Google, Content Farms &amp; Why This May Be Blekko&#8217;s Moment</a> (Search Engine Land)<br />
<a href="http://blogs.pbs.org/mediashift-mt/mt-search.cgi?blog_id=4&amp;tag=beyond%20content%20farms&amp;limit=20&amp;IncludeBlogs=4">MediaShift&#8217;s Guide to Content Farms</a> (PBS)<br />
<a href="http://www.readwriteweb.com/archives/content_farms_impact.php">Content Farms: Why Media, Blogs &amp; Google Should Be Worried</a> <em>and </em><a href="http://www.readwriteweb.com/archives/how_google_can_combat_content_farms.php">How Google Can Combat Content Farms</a> (ReadWriteWeb)<br />
<a href="http://www.buzzmachine.com/2009/12/14/content-farms-v-curating-farmers/">Content farms v. curating farmers</a> (BuzzMachine)<br />
<a href="http://www.magellanmediapartners.com/index.php/mmcp/article/content_dust_bowls/">Content dust bowls</a> (Magellan Media)<br />
<a href="http://www.metafilter.com/86618/The-Future-of-Media-Isnt-Free-Content-Its-Cheap-Content">The Future of Media Isn&#8217;t Free Content, It&#8217;s Cheap Content</a> (Metafilter)</h5>
<br />Filed under: <a href='http://shannonturlington.com/category/meta-thoughts/'>Meta-Thoughts</a> Tagged: <a href='http://shannonturlington.com/tag/content-farms/'>Content farms</a>, <a href='http://shannonturlington.com/tag/content-mills/'>Content mills</a>, <a href='http://shannonturlington.com/tag/content-strategy/'>Content strategy</a>, <a href='http://shannonturlington.com/tag/freelancing/'>Freelancing</a>, <a href='http://shannonturlington.com/tag/google/'>Google</a>, <a href='http://shannonturlington.com/tag/links/'>Links</a>, <a href='http://shannonturlington.com/tag/new-media/'>New media</a>, <a href='http://shannonturlington.com/tag/search/'>Search</a>, <a href='http://shannonturlington.com/tag/technology/'>Technology</a>, <a href='http://shannonturlington.com/tag/thoughts-2/'>Thoughts</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/sturlington.wordpress.com/3890/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/sturlington.wordpress.com/3890/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/sturlington.wordpress.com/3890/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/sturlington.wordpress.com/3890/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/sturlington.wordpress.com/3890/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/sturlington.wordpress.com/3890/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/sturlington.wordpress.com/3890/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/sturlington.wordpress.com/3890/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/sturlington.wordpress.com/3890/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/sturlington.wordpress.com/3890/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/sturlington.wordpress.com/3890/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/sturlington.wordpress.com/3890/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/sturlington.wordpress.com/3890/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/sturlington.wordpress.com/3890/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=3890&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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			<media:title type="html">Shannon</media:title>
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		<title>Blog &#8217;til you drop&#8230;</title>
		<link>http://shannonturlington.com/2010/07/19/blog-til-you-drop/</link>
		<comments>http://shannonturlington.com/2010/07/19/blog-til-you-drop/#comments</comments>
		<pubDate>Mon, 19 Jul 2010 15:49:44 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[In the News]]></category>
		<category><![CDATA[Blogs]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Technology]]></category>

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		<description><![CDATA[Reading today how writing for content-heavy blogs like Politico and Gawker is like bootcamp. The content at such blogs (which I do read on occasion) shows the lack of time and care: Such is the state of the media business &#8230; <a href="http://shannonturlington.com/2010/07/19/blog-til-you-drop/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=3864&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Reading today how<a href="http://www.observer.com/2010/media/it-was-bootcamp-politico"> writing for content-heavy blogs like Politico and Gawker is like bootcamp. </a>The content at such blogs (which I do read on occasion) shows the lack of time and care:</p>
<blockquote><p>Such is the state of the media business these days: frantic and fatigued. Young journalists who once dreamed of trotting the globe in pursuit of a story are instead shackled to their computers, where they try to eke out a fresh thought or be first to report even the smallest nugget of news — anything that will impress Google algorithms and draw readers their way.</p></blockquote>
<p>Unfortunately, the original <em>New York Times </em>article is behind their registration wall, so I will have to try to find it in the paper paper.</p>
<p>Meanwhile, <a href="http://www.guardian.co.uk/technology/2010/jul/13/cory-doctorow-death-of-blogging-exaggerated">Cory Doctorow says that reports of blogging&#8217;s demise have been largely exaggerated.</a> Media changes and expands, but actual deaths are rarer than we tend to think, or to blog about.</p>
<h5><a href="http://www.observer.com/2010/media/it-was-bootcamp-politico">Gravitas at High Metabolism Blogs: &#8216;It Was Like Bootcamp, the Politico&#8217; </a>(<em>New York Observer)<br />
<span style="font-style:normal;"><a href="http://www.guardian.co.uk/technology/2010/jul/13/cory-doctorow-death-of-blogging-exaggerated">Reports of blogging&#8217;s death have been greatly exaggerated </a></span>(Guardian) </em></h5>
<br />Filed under: <a href='http://shannonturlington.com/category/in-the-news/'>In the News</a> Tagged: <a href='http://shannonturlington.com/tag/blogs/'>Blogs</a>, <a href='http://shannonturlington.com/tag/media/'>Media</a>, <a href='http://shannonturlington.com/tag/technology/'>Technology</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/sturlington.wordpress.com/3864/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/sturlington.wordpress.com/3864/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/sturlington.wordpress.com/3864/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/sturlington.wordpress.com/3864/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/sturlington.wordpress.com/3864/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/sturlington.wordpress.com/3864/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/sturlington.wordpress.com/3864/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/sturlington.wordpress.com/3864/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/sturlington.wordpress.com/3864/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/sturlington.wordpress.com/3864/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/sturlington.wordpress.com/3864/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/sturlington.wordpress.com/3864/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/sturlington.wordpress.com/3864/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/sturlington.wordpress.com/3864/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=3864&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Should you expect privacy from online services?</title>
		<link>http://shannonturlington.com/2010/02/13/should-you-expect-privacy-from-online-services/</link>
		<comments>http://shannonturlington.com/2010/02/13/should-you-expect-privacy-from-online-services/#comments</comments>
		<pubDate>Sat, 13 Feb 2010 10:55:56 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[Questions]]></category>
		<category><![CDATA[Buzz]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google Buzz]]></category>
		<category><![CDATA[Online services]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Social networks]]></category>
		<category><![CDATA[Technology]]></category>

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		<description><![CDATA[I think the answer is no, with some qualifications, which I&#8217;ll get to shortly. But here&#8217;s the thing. When you sign up for free services like Google&#8216;s various offerings, Twitter, Facebook, free blogging platforms and a myriad of other services &#8230; <a href="http://shannonturlington.com/2010/02/13/should-you-expect-privacy-from-online-services/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=1380&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I think the answer is no, with some qualifications, which I&#8217;ll get to shortly. But here&#8217;s the thing. When you sign up for free services like <a class="zem_slink" title="Google" rel="homepage" href="http://google.com">Google</a>&#8216;s various offerings, <a class="zem_slink" title="Twitter" rel="homepage" href="http://twitter.com">Twitter</a>, <a class="zem_slink" title="Facebook" rel="homepage" href="http://facebook.com">Facebook</a>, free blogging platforms and a myriad of other services online, your value to those companies is in the data and content you produce. It is not in their interest to keep that data private. If privacy is important to you, then it is up to you &#8212; and only you &#8212; to safeguard it.</p>
<p>The <span style="text-decoration:underline;">only</span> way you can guarantee online privacy is to avoid free services, including all social networks, altogether. But you need an email account, for instance. Well, there are many alternatives to the free email services. Your ISP, who you are paying to provide Internet service to you, will probably give you one. Or you can pay for an email account with a hosting company. The point is, when you pay for a service, then you have a right to expect a higher level of privacy, as agreed upon between you and the company. (Many people use a free email account for public transactions, like online purchases, and keep a private email account for, well, private communications.)</p>
<p>If you do decide to get a free email account or sign up with a social network, then you should accept right off the bat that you will be giving up some privacy. That is the deal with the devil you make in exchange for free access to these networks. You will no longer have total control over information about you and that you generate. It is best to know this and accept this from the start.</p>
<p>Personally, I like the openness that social networks have brought. I think it fosters communication, collaboration, sharing and understanding of our differences, but that is the idealist in me. Yes, there is a negative side, but that is true of anything with value. I think social networks help us express who we are, and feel okay with who we are.</p>
<p>But if you are going to use these services, and privacy is of some importance to you, then you need to become savvy about how they work. When you sign up for a service, you need to be willing to explore, play with settings, try things and see what happens, and learn what the service is doing and why. This means extra work, but as I said, it is not in these companies&#8217; interest to protect your privacy, so you can&#8217;t expect it of them. It only took me five minutes of playing with Google Buzz to figure out that my followers were listed on my public profile and to turn that off. That was well before all the privacy warnings came out.</p>
<p>I have some sympathy for people whose email contacts were exposed by Buzz, because this was not an expected outcome. But only to a point. Because you had to participate in that exposure. You had to set up a free Gmail account. You had to turn on Buzz. You had to create a public Google Profile. You had to accept the list of followers/following presented to you by Buzz without making any changes to remove those who were not acceptable to you. At each point, you could stop and ask yourself what the privacy implications of this are. At the very least, you could wait a few days for the issues to surface. It was only a few hours before many news outlets on the web were posting about Buzz&#8217;s privacy issues <em>and </em>the fixes for them.</p>
<p>I think this is a good learning moment for all of us. By all means, play in the social networking playground. But remember that these free services still have a cost. Just like in the real world, online the only one you can count on to take care of yourself is you.</p>
<p><a href="http://gmailblog.blogspot.com/2010/02/millions-of-buzz-users-and-improvements.html">Google&#8217;s response to the privacy concerns and instructions for protecting your privacy when using Buzz.</a> And <a href="http://searchengineland.com/google-may-offer-buzz-indepently-from-gmail-36145?utm_source=twitterfeed&amp;utm_medium=twitter&amp;utm_campaign=Feed:+searchengineland+(Search+Engine+Land">Google may offer Buzz independently from Gmail.</a></p>
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<br />Filed under: <a href='http://shannonturlington.com/category/questions/'>Questions</a> Tagged: <a href='http://shannonturlington.com/tag/buzz/'>Buzz</a>, <a href='http://shannonturlington.com/tag/facebook/'>Facebook</a>, <a href='http://shannonturlington.com/tag/google-buzz/'>Google Buzz</a>, <a href='http://shannonturlington.com/tag/online-services/'>Online services</a>, <a href='http://shannonturlington.com/tag/privacy/'>Privacy</a>, <a href='http://shannonturlington.com/tag/social-networks/'>Social networks</a>, <a href='http://shannonturlington.com/tag/technology/'>Technology</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/sturlington.wordpress.com/1380/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/sturlington.wordpress.com/1380/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/sturlington.wordpress.com/1380/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/sturlington.wordpress.com/1380/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/sturlington.wordpress.com/1380/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/sturlington.wordpress.com/1380/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/sturlington.wordpress.com/1380/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/sturlington.wordpress.com/1380/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/sturlington.wordpress.com/1380/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/sturlington.wordpress.com/1380/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/sturlington.wordpress.com/1380/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/sturlington.wordpress.com/1380/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/sturlington.wordpress.com/1380/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/sturlington.wordpress.com/1380/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=1380&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Quality content is not free: The New York Times to start charging online</title>
		<link>http://shannonturlington.com/2010/01/22/quality-content-is-not-free-the-new-york-times-to-start-charging-online/</link>
		<comments>http://shannonturlington.com/2010/01/22/quality-content-is-not-free-the-new-york-times-to-start-charging-online/#comments</comments>
		<pubDate>Fri, 22 Jan 2010 18:27:32 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[Meta-Thoughts]]></category>
		<category><![CDATA[The Times]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Technology]]></category>
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		<category><![CDATA[New York Times]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Content]]></category>
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		<guid isPermaLink="false">http://shannonturlington.com/?p=1247</guid>
		<description><![CDATA[Much ado has been made about the New York Times&#8216; recent decision to charge for online content via a metered system. (We already consider the Times&#8217; content worth paying for and subscribe to the print version, so we are not &#8230; <a href="http://shannonturlington.com/2010/01/22/quality-content-is-not-free-the-new-york-times-to-start-charging-online/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=1247&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Much ado has been made about the <em><a href="http://www.nytimes.com/">New York Times</a>&#8216; </em>recent decision to charge for online content via a metered system. (We already consider the <em>Times&#8217; </em>content worth paying for and subscribe to the print version, so we are not affected.)</p>
<p>I don&#8217;t think the <em>Times </em>has a choice in the matter. The <em>Times </em>is one of the highest quality sources available to us for accurate news and information and informed opinion, and quality costs money. Investigating, reporting, writing and editing are all professions that deserve compensation, and it is not realistic to expect the <em>Times </em>to fully support itself through advertising. I place more faith in subscription-supported content anyway.</p>
<p>The online version of the newspaper brings a lot of value that you don&#8217;t get from the paper itself, such as up-to-the-minute analysis of breaking news, specialized blogs and <a href="http://lens.blogs.nytimes.com/">photo essays</a>. The <em>Times </em>is all over <a href="http://twitter.com/nytimes">Twitter</a>, keeping me informed as stuff happens. This all requires extra effort, and online advertising just isn&#8217;t as lucrative as subscription advertising is, which has a known &#8220;eyeball&#8221; number and demographics.</p>
<p>Internet content has been free for so long that we users have come to think that we&#8217;re somehow entitled to have it all for free. I think this is the source of much of the anger directed at the <em>Times </em>for their entirely reasonable decision. If what the <em>Times </em>produces is worth our support, then we should kick in, though. It is not fair to ask the thousands of professionals who work there to not be paid fairly for their efforts. None of us would accept that, so why should they?</p>
<p>What we have to consider is the value that the <em>New York Times </em>and other members of the press offer us. If we value a trustworthy source of information about the activities of government, corporations and other institutions that affect our everyday lives, then we need to make sure that they stay accessible, unbiased and thoroughly vetted. It doesn&#8217;t seem too much to ask to kick in something to support those values.</p>
<p>If you don&#8217;t value those things, then broadcast TV news is still free, last time I checked.</p>
<p>A <em>New York Times </em>columnist <a href="http://mediadecoder.blogs.nytimes.com/2010/01/20/dialing-in-a-plan-the-times-installs-a-meter-on-its-future/">breaks down the metered subscription proposal.</a> My husband also has <a href="http://www.martin-molloy.com/lots-of-chatter-but-what-to-say">some thoughtful things to say</a> on this. Go to <a href="http://www.metafilter.com/88383/New-York-Times-to-charge-online-readers">MetaFilter </a>for a variety of other opinions, mostly negative.</p>
<p>Here&#8217;s how the <em>New York Times </em>brings value online:</p>
<ul>
<li><a href="http://lens.blogs.nytimes.com/">Lens</a>, the photojournalism blog with its daily news in pictures feature.</li>
<li>The <a href="http://roomfordebate.blogs.nytimes.com/">Room for Debate blog </a>provides a running commentary on the news; <a href="http://roomfordebate.blogs.nytimes.com/2010/01/21/how-corporate-money-will-reshape-politics/?src=twt&amp;twt=nytimes">reactions to this week&#8217;s Supreme Court decision </a>were posted within 1 hour of the news breaking.</li>
<li>The <a href="http://bits.blogs.nytimes.com/">Bits </a>blog makes sense out of what&#8217;s happening in technology (also on <a href="http://twitter.com/nytimesbits">Twitter</a>).</li>
<li>If you like cooking, Mark Bittman&#8217;s blog <a href="http://bitten.blogs.nytimes.com/">Bitten </a>is a must-read (also on <a href="http://twitter.com/nytimesbitten">Twitter</a>).</li>
<li>The <em>NYT </em><a href="http://twitter.com/nytimes">Twitter feeds and lists</a> follow everything from Washington policy to the World Series.</li>
</ul>
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<br />Posted in Meta-Thoughts, The Times Tagged: Advertising, Charging for content, Content, Dining, Internet, Media, New York Times, Opinions, Photography, Technology, Twitter <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/sturlington.wordpress.com/1247/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/sturlington.wordpress.com/1247/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/sturlington.wordpress.com/1247/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/sturlington.wordpress.com/1247/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/sturlington.wordpress.com/1247/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/sturlington.wordpress.com/1247/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/sturlington.wordpress.com/1247/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/sturlington.wordpress.com/1247/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/sturlington.wordpress.com/1247/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/sturlington.wordpress.com/1247/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/sturlington.wordpress.com/1247/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/sturlington.wordpress.com/1247/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/sturlington.wordpress.com/1247/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/sturlington.wordpress.com/1247/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=1247&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Lots of Google news and link love (but I’m not kissing up)</title>
		<link>http://shannonturlington.com/2009/11/05/lots-of-google-news-and-link-love-but-im-not-kissing-up/</link>
		<comments>http://shannonturlington.com/2009/11/05/lots-of-google-news-and-link-love-but-im-not-kissing-up/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 18:47:03 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[Geeking Out]]></category>
		<category><![CDATA[Apps]]></category>
		<category><![CDATA[Big Tech]]></category>
		<category><![CDATA[Cell phones]]></category>
		<category><![CDATA[Data]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Voice]]></category>
		<category><![CDATA[Google Wave]]></category>
		<category><![CDATA[Links]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[Social media]]></category>
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		<guid isPermaLink="false">http://shannonturlington.com/?p=1016</guid>
		<description><![CDATA[Google&#8216;s march toward world domination continues apace, and so they continue to make news pretty much every nano-second. Rather than take the time to write an in-depth piece, I&#8217;m just going to give a whirlwind tour of all the Google &#8230; <a href="http://shannonturlington.com/2009/11/05/lots-of-google-news-and-link-love-but-im-not-kissing-up/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=1016&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a class="zem_slink" title="Google" rel="homepage" href="http://google.com">Google</a>&#8216;s march toward world domination continues apace, and so they continue to make news pretty much every nano-second. Rather than take the time to write an in-depth piece, I&#8217;m just going to give a whirlwind tour of all the Google stuff that&#8217;s been cluttering up my Delicious bookmarks.</p>
<ul>
<li>Just today, Google announced yet another service: <a href="http://googleblog.blogspot.com/2009/11/transparency-choice-and-control-now.html">Google Dashboard.</a> They say it&#8217;s so you can track all your data that Google is keeping for totally benign reasons (and because you asked them to). I say that this is a handy way of accessing all of your Google stuffs from one place.</li>
<li>Also as part of Google&#8217;s &#8220;data liberation&#8221; efforts, <a href="http://googleblog.blogspot.com/2009/10/liberate-your-google-docs-with-convert.html">Google Docs now lets you pull out all of your documents in a handy ZIP file and convert them to the file format of your choice.</a> Here&#8217;s<a href="http://dave.ofmassdestruction.com/?p=1078"> my friend Dave Mason&#8217;s take on the whole data liberation thing.</a></li>
<li><a href="http://dave.ofmassdestruction.com/?p=1078"></a>Surely you&#8217;ve seen that commercial for the new Motorola Droid phone that attack the <a class="zem_slink" title="iPhone" rel="homepage" href="http://www.apple.com/iphone">iPhone</a> head on? <a href="http://www.techcrunch.com/2009/10/17/verizon-launches-direct-attack-against-the-iphone-with-ads-for-the-motorola-droid/">If not, go here to watch it.</a> I likes it!</li>
<li>Google has also come out with a free GPS navigator. <a href="http://gizmodo.com/5391966/google-and-the-deadly-power-of-data">Here&#8217;s some analysis on why this is going to kick TomTom&#8217;s and Garmin&#8217;s collective asses from Gizmodo.</a></li>
<li>Got Google Voice yet? I just did. <a href="http://googlevoiceblog.blogspot.com/2009/10/google-voice-for-newbies-voicemail.html">The Google Voice blog offers some advice to newbies.</a></li>
<li>Still scratching your head over what exactly Google <a class="zem_slink" title="Google Wave" rel="homepage" href="http://wave.google.com/">Wave</a> is and how to use it (if you got one of the highly coveted invitations). <a href="http://mashable.com/2009/05/28/google-wave-guide/">Here&#8217;s a complete guide to Google Wave from Mashable.</a> For extra credit, <a href="http://lifehacker.com/5383221/three-google-wave-searches-worth-saving">Lifehacker offers three worthwhile Google Wave searches </a>and <a href="http://blog.go2web20.net/2009/10/11-wave-tools-you-may-not-know-exist.html">Go2Web20 highlights 11 useful Google Wave extensions you may not know about.</a></li>
<li><a href="http://www.businessinsider.com/15-google-interview-questions-that-will-make-you-feel-stupid-2009-11">Here is a sampling of some of the 140 mind-bogglingly obtuse interview questions you might get asked if you applied for a job at Google &#8212; with answers! </a>I say, if we&#8217;re really all going to work for Google some day, they&#8217;re going to have to make their application questions a lot easier. For example: What is your name? And do you worship your benevolent Google overlords? (Correct answer: Yes, Supreme Leader.)</li>
</ul>
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<br />Posted in Geeking Out Tagged: Apps, Big Tech, Cell phones, Data, Google, Google Voice, Google Wave, Links, News, Privacy, Search, Social media, Technology <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/sturlington.wordpress.com/1016/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/sturlington.wordpress.com/1016/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/sturlington.wordpress.com/1016/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/sturlington.wordpress.com/1016/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/sturlington.wordpress.com/1016/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/sturlington.wordpress.com/1016/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/sturlington.wordpress.com/1016/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/sturlington.wordpress.com/1016/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/sturlington.wordpress.com/1016/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/sturlington.wordpress.com/1016/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/sturlington.wordpress.com/1016/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/sturlington.wordpress.com/1016/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/sturlington.wordpress.com/1016/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/sturlington.wordpress.com/1016/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=1016&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Google introduces social search</title>
		<link>http://shannonturlington.com/2009/10/27/google-introduces-social-search/</link>
		<comments>http://shannonturlington.com/2009/10/27/google-introduces-social-search/#comments</comments>
		<pubDate>Tue, 27 Oct 2009 17:21:22 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Apps]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social search]]></category>
		<category><![CDATA[Technology]]></category>

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		<description><![CDATA[It seems like something cool comes out of Google (our new overlords, all hail teh Google) every day. This time, it&#8217;s a concept called &#8220;social search.&#8221; Social search is a big step forward in personalizing search, and thus making it &#8230; <a href="http://shannonturlington.com/2009/10/27/google-introduces-social-search/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=1004&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>It seems like something cool comes out of <a class="zem_slink" title="Google" rel="homepage" href="http://google.com">Google</a> (our new overlords, all hail teh Google) every day. This time, it&#8217;s a concept called &#8220;social search.&#8221;</p>
<p><a href="http://www.google.com/experimental/">Social search</a> is a big step forward in personalizing search, and thus making it much more relevant to the searcher. With social search enabled, when you search Google, along with the top results, you will see any relevant information from your social network&#8217;s public web postings. For instance, I search for &#8220;New York City.&#8221; Following the New York Google <a class="zem_slink" title="Google Maps" rel="homepage" href="http://maps.google.com">Maps</a>, official homepages, Wikipedia entry on NYC, etc., I might also see my husband&#8217;s review of a hotel he recently stayed at in the city or my friend&#8217;s New York photos on Picasa or my colleague&#8217;s post about a professional conference there. Which is all stuff I&#8217;m very likely to be interested in, because it&#8217;s coming from people I actually know.</p>
<p>How does Google know? It all goes back to your Google Profile &#8212; and you should <a href="http://www.google.com/profiles">go set one up immediately</a>, if you haven&#8217;t already. Tell Google what your public blogs, Flickr page, YouTube channel, et al are, and Google will mine those sources for search results for your social network. Tell Google what your <a class="zem_slink" title="Twitter" rel="homepage" href="http://twitter.com/">Twitter</a> and <a class="zem_slink" title="FriendFeed" rel="homepage" href="http://friendfeed.com">FriendFeed</a> names are, and it will add your followers to your social network for searching, along with your contacts in your Friends, Family and Coworkers groups and the blogs you subscribe to on Google <a class="zem_slink" title="Google Reader" rel="homepage" href="http://www.google.com/reader">Reader</a>.</p>
<p><a href="http://googleblog.blogspot.com/2009/10/introducing-google-social-search-i.html">Read more about Social Search from Google&#8217;s official blog.</a> <a href="http://www.google.com/experimental/">Join the Google Social Search experiment.</a> Once you join, you can see the Social results by:</p>
<ol>
<li>clicking &#8220;Show options&#8230;&#8221; next to Web at the top of the Google Search Results, and</li>
<li>clicking &#8220;Social&#8221; in the left nav bar under &#8220;All Results&#8221;.</li>
</ol>
<p>You can then burrow down to individual people. Google will show their matches, as well as how you&#8217;re connected to them.</p>
<p>Social search is currently in the experimental phase on Google <a class="zem_slink" title="Google Labs" rel="homepage" href="http://labs.google.com/">Labs</a>, but it is a really exciting development, with a lot of potential to make Googling even more relevant, personal and timely. And of course, it is yet one more step in Google&#8217;s inevitable takeover of the world and future status as the employer/benefactor of all humans. You&#8217;ve got to admit, though, it&#8217;s still very cool.</p>
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<br />Posted in Reviews Tagged: Apps, Google, News, Social search, Technology <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/sturlington.wordpress.com/1004/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/sturlington.wordpress.com/1004/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/sturlington.wordpress.com/1004/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/sturlington.wordpress.com/1004/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/sturlington.wordpress.com/1004/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/sturlington.wordpress.com/1004/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/sturlington.wordpress.com/1004/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/sturlington.wordpress.com/1004/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/sturlington.wordpress.com/1004/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/sturlington.wordpress.com/1004/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/sturlington.wordpress.com/1004/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/sturlington.wordpress.com/1004/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/sturlington.wordpress.com/1004/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/sturlington.wordpress.com/1004/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=1004&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>IntraHealth OPEN: Mobilizing Open Source technologies for Africa</title>
		<link>http://shannonturlington.com/2009/02/11/intrahealth-open-mobilizing-open-source-technologies-for-africa/</link>
		<comments>http://shannonturlington.com/2009/02/11/intrahealth-open-mobilizing-open-source-technologies-for-africa/#comments</comments>
		<pubDate>Wed, 11 Feb 2009 14:24:37 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[Projects]]></category>
		<category><![CDATA[Africa]]></category>
		<category><![CDATA[Causes]]></category>
		<category><![CDATA[IntraHealth OPEN]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Videos]]></category>

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		<description><![CDATA[Today marks the launch of an ambitious and forward-thinking project that the nonprofit I work for has been cooking for rather a long time: IntraHealth OPEN. IntraHealth is collaborating with Youssou N&#8217;Dour and other musicians in an effort to fund &#8230; <a href="http://shannonturlington.com/2009/02/11/intrahealth-open-mobilizing-open-source-technologies-for-africa/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=442&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Today marks the launch of an ambitious and forward-thinking project that the nonprofit I work for has been cooking for rather a long time: IntraHealth OPEN. IntraHealth is collaborating with <a class="zem_slink" title="Youssou N'Dour" rel="homepage" href="http://www.youssou.com/">Youssou N&#8217;Dour</a> and other musicians in an effort to fund training for health workers in Africa using open source technologies. Youssou and several other musicians are donating songs to the effort, which should be available for downloading from the <a href="http://www.intrahealth.org/open/">OPEN website</a> today. IntraHealth, African  governments and private institutions have been working together to develop open  source solutions that take advantage of technology that has been widely adopted  in Africa and that can enable the efficient delivery of health information.</p>
<p>I have had a peripheral involvement in OPEN as it has developed, contributing ideas and writing when needed, and I have watched it grow from a germ of an idea with interest. Of course, I do think there will be some natural synergies between the project I am heavily involved in, developing <a href="http://www.capacityproject.org/hris/">open source HR information systems for managing data about health workers,</a> and the goals of OPEN. I am looking forward to seeing how that all shapes up.</p>
<p>OPEN is all over the web, so if you want to learn more, here are some ways to do so:</p>
<ul>
<li><a href="http://www.intrahealth.org/open/">OPEN website</a></li>
<li><a href="http://apps.facebook.com/causes/196719?m=618c3fb4">OPEN on Facebook Causes</a></li>
<li><a href="http://www.myspace.com/intrahealthopen">OPEN on MySpace</a></li>
<li><a href="http://www.youtube.com/intrahealthopen">YouTube channel</a></li>
<li><a href="http://twitter.com/IntraHealthOPEN">Follow OPEN on Twitter</a></li>
</ul>
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		<title>Responses to my iGoogle review and thoughts on Google support</title>
		<link>http://shannonturlington.com/2008/10/20/responses-to-my-igoogle-review-and-thoughts-on-google-support/</link>
		<comments>http://shannonturlington.com/2008/10/20/responses-to-my-igoogle-review-and-thoughts-on-google-support/#comments</comments>
		<pubDate>Mon, 20 Oct 2008 12:04:33 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[iGoogle]]></category>
		<category><![CDATA[Product reviews]]></category>
		<category><![CDATA[Responses]]></category>
		<category><![CDATA[Technical support]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Thoughts]]></category>

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		<description><![CDATA[A couple of days ago, I posted a review of the new iGoogle, which I mostly liked except for a few bugs, and I got a lot of response. (A lot of response for this humble blog, anyway.) All of &#8230; <a href="http://shannonturlington.com/2008/10/20/responses-to-my-igoogle-review-and-thoughts-on-google-support/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=375&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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<p>A couple of days ago, I posted <a href="http://shannonturlington.com/2008/10/18/the-new-igoogle-the-good-and-the-bad/">a review of the new iGoogle,</a> which I mostly liked except for a few bugs, and I got a lot of response. (A lot of response for this humble blog, anyway.) All of the commenters completely disagreed with me.</p>
<p>But I noticed something else in common with all the comments: frustration. I don&#8217;t think that frustration stems from the new iGoogle so much as the way <a class="zem_slink" title="Google" rel="homepage" href="http://google.com">Google</a> rolled out the changes and the lack of options Google gives its users.</p>
<p>For one thing, Google makes it nearly impossible to give feedback or request support on their free services. Their <a href="http://googleblog.blogspot.com/2008/10/googlicious-time.html">official blog </a>doesn&#8217;t even take comments. My husband has been trying to make a relatively simple change to his <a class="zem_slink" title="Gmail" rel="homepage" href="http://gmail.com">Gmail</a>, and not only does Google not allow the change, but they provide no way for him to get in touch with them to request the change or ask for help.</p>
<p>Well, Google is a free service. They don&#8217;t have to offer support.</p>
<p>I think that&#8217;s wrong. I use several free Web tools that offer excellent support. <a href="http://wordpress.com">WordPress.com</a> always responds in a timely and helpful way to my support emails. <a href="http://www.hiveminder.com">Hiveminder </a>provides an option for reporting bugs or requesting features right on their interface. I have tweeted about problems I&#8217;m having with a software program and gotten an unexpected response from the software developers who are monitoring <a class="zem_slink" title="Twitter" rel="homepage" href="http://www.twitter.com/">Twitter</a>. Similarly, I have blogged about free tools, and the developers, who are obviously keeping on top of the blogs, have come by and commented.</p>
<p>Why doesn&#8217;t Google do this? Is it just too big? One of the reasons I blogged about iGoogle was because I had found a couple of pretty serious bugs, and I had no other outlet for reporting them.</p>
<p>People are pretty ticked off with Google for the changes made to iGoogle. The changes were made suddenly, without notice. There is no choice between old style and new style. And there is no way to let Google know directly how you feel. No wonder there is so much frustration.</p>
<p>I know Google is a monolith, but I think there is an opportunity here for a company that offers free services comparable to <a class="zem_slink" title="Google" rel="homepage" href="http://www.google.com/">Google&#8217;s</a> quality <em>and </em>is in touch with &#8212; and actually listens to &#8212; its users. Right now, the sense I get is that Google completely discounts its users &#8212; at least, its non-paying users &#8212; and that won&#8217;t cut it on today&#8217;s web. No company can afford to ignore any of their customers.</p>
<p>Google may think they&#8217;re too big to care about the users of its free services. I think they&#8217;ll fiind out they&#8217;re wrong.</p>
<p>Please keep the conversation going, and tell me what you think in the comments.</p>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles by Zemanta</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://www.guardian.co.uk/technology/blog/2008/oct/19/google">New iGoogle gets a mixed reception</a></li>
<li class="zemanta-article-ul-li"><a href="http://shannonturlington.com/2008/10/18/the-new-igoogle-the-good-and-the-bad/">The new iGoogle &#8211; the good and the bad</a></li>
<li class="zemanta-article-ul-li"><a href="http://www.inquisitr.com/5568/igoogle-update/">iGoogle Update: Did Google Listen to the Complaints?</a></li>
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<br />Posted in Reviews Tagged: Google, iGoogle, Product reviews, Responses, Technical support, Technology, Thoughts <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/sturlington.wordpress.com/375/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/sturlington.wordpress.com/375/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/sturlington.wordpress.com/375/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/sturlington.wordpress.com/375/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/sturlington.wordpress.com/375/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/sturlington.wordpress.com/375/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/sturlington.wordpress.com/375/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/sturlington.wordpress.com/375/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/sturlington.wordpress.com/375/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/sturlington.wordpress.com/375/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/sturlington.wordpress.com/375/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/sturlington.wordpress.com/375/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/sturlington.wordpress.com/375/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/sturlington.wordpress.com/375/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=375&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Today is Blog Action Day</title>
		<link>http://shannonturlington.com/2008/10/15/today-is-blog-action-day/</link>
		<comments>http://shannonturlington.com/2008/10/15/today-is-blog-action-day/#comments</comments>
		<pubDate>Wed, 15 Oct 2008 13:00:48 +0000</pubDate>
		<dc:creator>Shannon</dc:creator>
				<category><![CDATA[Web Finds]]></category>
		<category><![CDATA[Blog Action Day]]></category>
		<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Education]]></category>
		<category><![CDATA[IntraHealth International]]></category>
		<category><![CDATA[Kiva]]></category>
		<category><![CDATA[mGive]]></category>
		<category><![CDATA[Mobile technology]]></category>
		<category><![CDATA[Poverty]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Today]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[VOIP]]></category>
		<category><![CDATA[World poverty]]></category>

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		<description><![CDATA[Today is Blog Action Day, a day when bloggers post their takes on an important issue. This year the topic is poverty. I posted about hunger on my food and cooking blog &#8212; please take a moment to read the &#8230; <a href="http://shannonturlington.com/2008/10/15/today-is-blog-action-day/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=shannonturlington.com&amp;blog=2322469&amp;post=369&amp;subd=sturlington&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://blogactionday.org"><img src="http://blogactionday.org/img/99fd1900dd9335702743f34c9898d3efc13b3496.jpg" border="0" alt="" /></a> Today is <a href="http://blogactionday.org/">Blog Action Day</a>, a day when bloggers post their takes on an important issue. This year the topic is <strong><a href="http://www.globalissues.org/issue/2/causes-of-poverty">poverty</a>. </strong>I posted about <a href="http://simplycooking.wordpress.com/2008/10/15/blog-action-day-help-stop-hunger/">hunger </a>on my food and cooking blog &#8212; please take a moment to read <a href="http://simplycooking.wordpress.com/2008/10/15/blog-action-day-help-stop-hunger/">the post</a> and consider taking action.</p>
<p>Technology can be a key component in the effort to end poverty. Here are just a selection of the Blog Action Day posts on the subject:</p>
<ul>
<li><a href="http://www.startupafrica.com/2008/10/using-mobile-technology-to-fight-poverty-blog-action-day-2008/">Using Mobile Technology to Fight Poverty</a> (Startup Africa)</li>
<li><a href="http://current.pic.tv/2008/10/15/technology-key-to-ending-poverty/">Technology Key to Ending Poverty</a> (PIC Current)</li>
<li><a href="http://www.corporatedollar.org/2008/10/can-twitter-get-rid-of-poverty-on-blog-action-day/">Can Twitter Eliminate Poverty? </a>(CorporateDollar.org)</li>
<li><a href="http://blog.radvision.com/videooverenterprise/2008/10/15/technology-can-overcome-poverty-ask-me-how/">Technology Can Overcome Poverty. Ask Me How!</a> (<a class="zem_slink" title="Radvision" rel="homepage" href="http://www.radvision.com/">Radvision</a>)</li>
<li><a href="http://icaii.blogspot.com/2008/10/poverty-alleviation-through-information.html">Poverty Alleviation Through Information Communications Technology</a> (Into the Digital Light)</li>
<li><a href="http://woip.blogspot.com/2008/10/technology-and-voip-aid-to-way-out-of.html">Technology and VOIP: An Aid to the Way Out of Poverty</a> (VOIP)</li>
<li><a href="http://nickmasao.wordpress.com/2008/10/15/how-technology-can-help-reduce-poverty-in-africa/">Technology Can Help to Reduce Poverty in Africa</a> (Nick Masao)</li>
</ul>
<p>And here are some innovative technology-based solutions:</p>
<ul>
<li><a href="http://www.kiva.org/">Kiva </a>- microfinancing through the Internet</li>
<li><a href="http://endpovertyblog.org/">End Poverty Blog</a> &#8211; blogging about efforts to end world poverty</li>
<li><a href="http://mgive.com/">mGive </a>- SMS donations</li>
<li><a href="http://ca.youtube.com/user/UnculturedProject">Uncultured Project </a>- fighting poverty on <a class="zem_slink" title="YouTube" rel="homepage" href="http://www.youtube.com/">YouTube</a></li>
<li>And I have to plug what we are doing with informatics at <a href="http://www.intrahealth.org/informatics/2007/12/impressions-of-the-health-workforce-planning-workshop/">IntraHealth</a></li>
</ul>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles by Zemanta</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://lifehacker.com/5062404/how-can-we-help-beat-poverty">How Can We Help Beat Poverty? [Ask The Readers]</a></li>
<li class="zemanta-article-ul-li"><a href="http://www.geeky-guide.com/2008/10/blog-action-day-fight-poverty-today.html">[Blog Action Day] Fight Poverty Today!</a></li>
<li class="zemanta-article-ul-li"><a href="http://www.ariwriter.com/2008/10/join-global-bloggers-and-fight-poverty/">Join Global Bloggers and Fight Poverty</a></li>
<li class="zemanta-article-ul-li"><a href="http://www.guardian.co.uk/commentisfree/2008/oct/15/internet-blogging">John Hilary: Can blogging end poverty?</a></li>
<li class="zemanta-article-ul-li"><a href="http://www.problogger.net/archives/2008/10/15/reflections-on-poverty-blog-action-day-2008/">Reflections on Poverty &#8211; Blog Action Day 2008</a></li>
<li class="zemanta-article-ul-li"><a href="http://osocio.org/message/blog_action_day_08_we_dont_need_coins_we_need_change/">Blog Action Day 08: We Don&#8217;t Need Coins, We Need Change</a></li>
</ul>
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