I am a content developer, editor, and published author with more than 20 years of experience editing and writing for nonprofit, academic, research, and technology clients.

My strengths are:

  • writing, editing, and presenting information in an understandable way
  • planning, organizing, and managing complex projects
  • system analysis and improvement from a user-centered point of view.

To learn more, email me at shannon.turlington @


Writer, Editor, and Content Developer Available for Freelance or Consulting Assignments

July 2009 — present

Recent Projects:

Senior Systems Development Manager, IntraHealth International Inc.

January 2002 — July 2009

I managed software development and documentation for a suite of open source HR information systems under the Capacity Project. I produced content for the HRIS project’s websites and blogs, as well as wrote user manuals, FAQs, and informational print materials, and I compiled our project’s legacy product, the HRIS Strengthening Implementation Toolkit. While at IntraHealth, I also managed development of internal business systems, the intranet, SharePoint Portal Server, project and corporate websites, and multimedia projects. I participated in the Results and Knowledge Management, the Information Communications and Technology, and the Strategic Planning teams. As a senior IT manager, I helped develop our organization’s technology strategic plans, budgets, and policies.

Author, Editor, and Web Publisher (self-employed)

July 1994 — January 2002

Author of eighteen nonfiction reference books and several articles published by Que, Macmillan, McGraw-Hill, Sams, Ventana Press, and other major publishers on such subjects as the Internet and information technology; software, including end-user and business applications; and college admissions and financing. Editing projects included project development and management, technical editing, and copyediting of numerous books and articles; credits included consulting on a start-up publishing venture by the Center for the Public Domain, editorial consulting on architecture textbooks for Design Corps, copy editor for Spectator Magazine, development editor of Earthlink Total WebSite Solution, and technical editor of The Internet Companion, among others. Provided website publishing, management, and content development services on a contractual basis; credits include Design Corps’ website, a series of online tutorials for, Nifty Site of the Week and Online Companions for Ventana Press, and online publications for Editorial Inc.

Web Content Developer, DreamTech Enterprises

October 1993 — July 1994

Founding partner in the company. Responsible for website development, editing of Web-published books, HTML design, and managing projects for clients through completion.

Editor, Carolina Academic Press

June 1993 — April 1994

Editor of law and medical textbooks and coordinator of marketing efforts. Responsible for editing and preparing manuscripts for production, working with authors, writing marketing materials, and managing direct-mail marketing efforts.


University of North Carolina at Chapel Hill, BA, English, 1989 — 1993. Minor in History; Honors in Creative Writing

Rice University, Certificate, Publishing, 1992 — 1992. Six-week intensive course in book and magazine publishing.

University of California, Berkeley, Certificate, Professional Editing, 2016 — 2017. Four-course professional sequence in copy editing and substantive editing.

Professional Membership

Editorial Freelancers Association, 2017 — present


Everything Kids’ Monster Book. Adams Media, 2002.

The Complete Idiot’s Guide to Cartooning. Co-author. Macmillan, 2002.

The Complete Idiot’s Guide to Voodoo. Macmillan, 2001.

How to Find Scholarships Online. McGraw-Hill, 2000.

Scams and Frauds on the Internet. Garnet Publishing, 2000.

The Unofficial Guide to Distance Education. Arco, 2000.

The Unofficial Guide to College Admissions. Arco, 2000.

Field Guide to Colleges. Arco, 1999.

The Unofficial Guide to Financing a College Education. Arco, 1999.

The Unauthorized Guide to the Internet. Que, 1999.

Do You Do Voodoo? Garnet Publishing, 1999.

Teach Yourself Netscape Communicator 4.5. Sams, 1998.

Implementing Exchange Server 5.5. Co-author. The Coriolis Group, 1998.

Earthlink Total WebSite Solution. Co-author. Ventana Press, 1997.

Exploring ActiveX. Ventana Press, 1996.

Official Netscape Plug-in Book. Ventana Press, 1996.

Walking the World Wide Web. Ventana Press, 1995.

Internet Roadside Attractions. Co-author. Ventana Press, 1995.

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